Straight answers
Everything people ask us, answered properly — including the awkward ones about price, prep and what our guarantees cover.
Cost & payment
How much will my project cost?
Anyone who gives you a firm number over the phone without seeing the job is guessing, and that guess is what later becomes a “revised” quote. As a ballpark only, interior work in the Summerville area runs roughly $2–$10 per square foot depending on condition, height and how much prep the walls need. On a 2,000 sq ft home that math lands somewhere in the $4,000–$20,000 band.
That's a wide spread on purpose, and it's why we don't quote over the phone. The low end is sound walls in good shape; the top end is every surface in the house with serious repair work first. Condition matters far more than size, and two identical houses can differ by thousands. That's what the free consultation is for, and you end it holding an exact figure.
Honestly, it feels expensive. Is it worth it?
Fair question, and worth doing the math. A $6,000 exterior repaint that lasts seven years works out around $71 a month to protect the largest asset you own.
Exterior paint isn't decoration — it's the barrier keeping water out of your walls. Once it fails, moisture gets into the timber, and carpentry costs many times what painting does. Deferring a repaint doesn't save money, it just moves the cost somewhere more expensive.
Painting is also consistently among the highest-return improvements before a sale. If cash flow is the constraint, tell us — we can phase the work across seasons and hold the price on the later phase.
How do I pay?
Card, ACH bank transfer, check or digital payment — whichever is easiest for you. Payment terms are written on your quote, so you know them before you agree to anything.
Wouldn't it be cheaper to paint it myself?
For one small room, with time on your hands, sometimes yes. Price the whole thing honestly though: brushes, rollers, trays, tape, drop cloths, filler, caulk, primer, two more gallons than you estimated, maybe ladder or sprayer rental — and three or four weekends.
The expensive version of DIY is skipping prep because it's the boring part, then watching the finish fail in two years and paying someone to strip it back and start again. Exteriors add a safety dimension too. Ladder falls are not rare.
Can I bundle extra work in to save money?
Usually, yes. Work like front door refinishing, deck staining or a garage floor coating costs less done during a repaint than booked separately later, because the setup and travel are already covered — see Special Services. There's also a refer-a-friend credit simply for referring a friend to us.
Trust & credentials
How do I know you'll actually do what this website says?
Don't take our word for it — take the paperwork. Everything on this page that matters is written onto your quote before you agree to anything: the scope, the prep, the number of coats, the named products and the completion date.
Beyond that, ask for what any contractor should be able to produce within a day. Our certificate of insurance is available upon request.
Are you licensed, bonded and insured?
Yes — licensed, bonded and insured. Our certificate of insurance is available upon request. Worth knowing: South Carolina does not require residential specialty contractors to carry liability insurance, so plenty don't. If an uninsured contractor is hurt on your property or damages your home, that can land on you. Ask every painter you speak to for their certificate, not just us.
Who will actually be in my house?
Our own crew. You'll know who's coming and when before they arrive, and the person who quoted your job stays responsible for it from start to sign-off.
Scheduling & living through it
How soon can you start?
It depends on what's already booked and how big your project is, so we'll give you a real start date at the consultation, not a guess. If you have a hard deadline — a closing, a listing, family arriving — tell us the date and we'll give you a straight yes or no.
How long will the job take?
A single interior room is typically one day. A three-bedroom interior runs about 2–4 days. Exteriors depend heavily on condition and weather. Cabinet refinishing is a five-day process, and you're without a kitchen for all five. You'll get a written completion date with your quote — not a vague “week or so.”
Can I stay in my house while you work?
Yes, and most people do. We sequence room by room so you always have a bedroom to sleep in and a working kitchen. Tell us at the consultation if anyone has asthma, allergies or sensitivities and we'll specify low-VOC, low-odor products and stage the work to keep air moving.
Do I need to be home?
No. A lot of clients hand over a key or a door code and get photo updates at the end of each day. Whatever you're comfortable with — some people want to be there for every minute, and that's fine too.
Can you work evenings or weekends?
Yes. We'd rather work around your life than make you take time off. For commercial clients we regularly work nights and weekends so the business never has to close.
What about my pets?
Just tell us. We'll keep doors closed, work in a sequence that keeps them contained safely, and give you a heads-up before anything noisy. Low-odor products are available if you have a bird or a small animal in the house.
What happens if it rains?
Exterior work stops. We won't paint over damp substrate — it guarantees adhesion failure. Weather can move your dates and you'll hear from us as soon as we know. It never changes your price: no rescheduling fees, no lost-day charges.
Prep, products & quality
Do I need to prepare anything before you arrive?
Almost nothing. We move and cover furniture, remove switch plates and hardware, fill nail holes and handle minor drywall repair. All we ask is that you put away anything irreplaceable — heirlooms, valuables, sentimental items — and tell us about anything fragile.
What paint do you use?
Premium Sherwin-Williams products, with the specific line chosen for the surface and how the room gets used — scrubbable finishes in kitchens, baths and hallways. On exterior projects we add an eco-friendly mildewcide to the paint, which matters in this climate. The exact products are named on your quote, so you're never buying “quality paint” on trust.
How many coats do you apply?
Two full coats as standard. One coat is how a quote gets cheap and how a color ghosts through within a year. If a surface needs primer plus two coats, that's what it gets and it's priced in.
Is drywall repair included, or extra?
Minor repair — nail holes, dings, hairline cracks, small dents — is included as part of prep. Significant damage — large holes, water-damaged board, failed tape joints — is a real repair job and gets quoted separately, before any work starts.
How often should I repaint in the Lowcountry?
Exteriors around here typically need repainting every 5–7 years, sooner nearer open water or on walls taking full afternoon sun. Interiors generally run 7–10 years, less in hallways, kids' rooms and kitchens. Humidity, pollen and salt air all shorten the interval compared with drier parts of the country.
Can you match my existing color?
Yes. Bring us a chip or a paint can lid, or we'll take a small sample from an inconspicuous spot and match it — including across manufacturers if your original paint wasn't Sherwin-Williams.
What if I hate the color once it's on the wall?
This is the most common quiet fear, which is why we put real samples on your actual wall and look at them in daylight and lamplight first. Color behaves completely differently at full scale. If it's still not right at the final inspection, say so — that's what the satisfaction guarantee is for.
Getting a price
Is the estimate really free, and really no obligation?
Yes to both. It takes no more than 90 minutes, you get a written final price, and there's no follow-up campaign afterwards. A lot of people book a consultation purely to find out the number, and that's a reasonable thing to do.
How long is my quote valid?
60 days. Long enough to talk it over with your spouse and check your calendar without feeling rushed.
Can I book my start date at the consultation?
Yes, and most people do. You'll have the final written price in hand before we leave, so there's usually nothing left to wait for. Everything that makes up the price is spelled out on the quote: number of coats, prep included, named products and whether drywall repair is in scope. Our guarantees page covers each of those in full.
Can you quote from photos instead of visiting?
For small, clearly-defined jobs — a door, a bathroom, a bit of trim — yes. Text photos to 843-998-4372 with rough dimensions. For anything larger we need to see it properly, because photos hide exactly the condition issues that drive the price.
My HOA has to approve the color. What do I need to do?
Not all HOAs are created equal; some may require approval of colors. We kindly ask that you check with your HOA on any requirements prior to undertaking painting or construction projects. We'll happily give you the color codes and product data sheets for whatever you pick, so you have what you need for your submission.
What guarantees do I actually get?
Five, all in writing on your quote: your exact price, the products named by line, an on-time start, the Spotless Guarantee on cleanup, and a 100% satisfaction guarantee. You do not pay until you are 100% satisfied with the work, and we will do a final walk around in reasonable conditions, including natural lighting. Full plain-English terms are on the guarantees page.
Do you take small jobs?
Yes. One room, one door, a bit of trim — all fine, and often how a long relationship starts. Book and add a photo with the details, and we'll usually price it without scheduling a visit at all.
Question we haven't answered?
Ask it when we come out. You'll get a straight answer, including when the straight answer is that we're not the right people for the job.